0470 550 410

Shipping

You have the option of choosing pick up in store or send by post.  Some items may require courier and this will be calculated after purchase.  You can also contact through the product page to get an estimate.

IN STORE PICK UP

If collecting in store, proof of identity will be required and you can nominate someone to pick up for you who will also proof of identity.  ID can be drivers licence, passport or id card.

For orders that are being picked up, allow at least two hours before your parcel is ready.  If you would like complimentary gift wrapping, please allow a little longer.  You will be emailed or phoned with a time available to pick up once your order is placed.  

You can pick up your order at the front counter or if you pick up from the back entrance - just press the buzzer on arrival and someone will assist you as quickly as possible.

Any special requests will be considered and you will be notified if they can be met or not.  Please contact us by phone or email, prior to ordering, if you need your order quickly.

SHIPPING BY MAIL

We ship from Cotton Tree, Maroochydore and send local, interstate and worldwide with orders processed within one business day excluding weekends.

Shipping within Australia 

Orders are sent with Australia Post by Express and includes tracking for smaller items.  For larger items, shipping is calculated at cost after purchase and you will be advised the amount prior to mailing with payment to be made once agreed, and before your item/s is sent.   

Shipping outside Australia

Orders are sent with Australia Post by air mail and includes tracking to most countries.  This is for small parcels.  For larger items, please contact prior to ordering to get a quote for shipping.  Furniture and mirrors cannot be sent due to the size, weight and cost involved.

The time it takes for you to receive your parcel depends on your country.  USA and Canada customers should receive within 7-14 days.  Customers elsewhere should receive delivery from 1 week to 6 weeks.

If you would like more information or have any questions on shipping costs or times, contact us to get clarification.